Sony VGN-FZ21Z SD Card drivers needed

[fraheato]

Hello

We have the above 31 bit laptop, and the Sand Disk SD card refuses to load, although it will load on another Sony laptop.

Not being techie, we assume that the device needs drivers, but unable to find exactly what we need.

A while ago we upgraded the OP from Vista to Windows 7.

Would be grateful if anyone could advise whether they think that drivers are the problem, and how we would find what we need.

Thank you for your help.

[rich912]

Hi fraheato,

What is the capacity of the SD card? Up to 2GB with SD and 8GB with SDHC memory  cards are supported on this model.

If drivers are missing you should find Device Manager is showing a yellow bang against the device. If this is the case, and you have installed the 32Bit version of Win 7, then try installing the original Vista SD card driver which you will find in the original drivers package - Memory Card Reader Writer Driver (TI) 2.0G - 2.0.0.18 and associated registry patch V_A - 0.0.11

http://www.sony.co.uk/support/en/product/VGN-FZ21Z/updates

Rich

[fraheato]

Thanks for your reply. Just getting back to this. Have been borrowing someone else's laptop.

The Scandisk SD card is 2 GB.

Have checked the Vista list of drivers, but (unfortunately, not being techie) I am unable to choose which item from the list that we need to download.  I don't see 'Memory Card Reader Writer Driver (TI) 2.0G - 2.0.0.18 and associated registry patch V_A - 0.0.11' in the list of drivers.

Could this be listed using different terms?

Would be really grateful if further advice could be offfered. The laptop is 32bit.

[rich912]

Hi fraheato,

From the above link expand Pre-installed Drivers and Utilities > click Pre-installed Drivers and download > Extract the Zip file (FZ21_Drivers.zip) to a known location. You will find the memory card drivers within the extracted folder. These should work with Win 7 32Bit but there is no guarantee.

Rich

[fraheato]

Hello Rich

Thank you for replying.

Going to (hopefully!) follow your advice and will let you know how I get on.

Much appreciated

Frances

[fraheato]

Hello again

I went to the above link and downloaded the Original Drivers Package  but not the item above 'Original Utilities Package.'

Not sure how to extract the Zip file to a known location though.

Have tried the SD card, but unfortunately, still fails to work.  Should I also download the Utilities?

Thanks for your help.

Frances

[rich912]

Hi Frances,

To extract the zip file right click it and select ‘Extract Files...’ – select the location to extract to (I suggest 'Desktop') and click OK - a new folder name ''Drivers' will be created. Then open the extracted folder (Drivers), locate the relevant Memory Card folders and install the application from within each of the Memory Card Reader Writer folders by double clicking the executable - uminst.exe and RPatchA0.exe.

If after this there is anything showing in Device Manager with a yellow warning symbol then let us know.

Rich

[fraheato]

Hi again

Unfortunately it looks like I had downloaded the drivers to the PC, will they have gone on the hard drive?  I don't remember being asked for a location to download.

[rich912]

Hi Frances,

Yes it would have been downloaded to the hard drive; maybe to C:\Users\{username]\Downloads.

Try a search for the file (FZ21_Drivers.zip) by clicking ‘Start’ and entering FZ21_Drivers.zip in the search field.

Rich

[fraheato]

Unfortunately, unable to find those elusive drivers.

Would it hurt to download again?