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After Nougat Update Play Store Not Working

DustySandwich
Visitor

After Nougat Update Play Store Not Working

Hello there. Apps are not installed on Google Play after Nougat update. What can I do? I cleaned the Google Play Store's front memory and data, but it did not work.

6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

@DustySandwich

Do you get an error? if you do, which error? 

DustySandwich
Visitor


@uliwooly wrote:

@DustySandwich

Do you get an error? if you do, which error? 



I don't get an error. When I click on the Upload button, it says uploading. After a few minutes I get the error that the application failed to load.

profile.country.GB.title
Uliwooly
Expert

@DustySandwich

Test the phone on >>> safe mode

kgnaltnkm
Visitor

it does'nt work only wifi. It's bug.

profile.country.GB.title
Uliwooly
Expert

@kgnaltnkm

Time to repair the phone with XC >>> Xperia Companion

Dolphixian
Visitor

I had the same problem as many of you.

I just tried everything, contacted Google and Sony support is just useless, I followed all the steps of erasing cache, data, etc. Nothing worked.

Finally I did the hard reset, didn't work either, but fixed a problem with contacts I had. I red a message from one guy who said: "I just gave a chance and left my cell downloading for some hours" Voila!! that was the solution, just let the phone work for some hours, it eventually start downloading again. 

Hope it works for some of you too. 

My phone: Xperia XA