Can't Sign into Google account, and 'noconnection' in play store!

[SREEKUMARML]

my google account was hacked by someone and i lost my password ,yesterday i retained my google account but my sony phone was not geeting into my google account ,while trying it is showing that the device was reset & can't sign in now try after 24 hrs.thus i cant use my phone for till now 

please do necessary things for the same as soon as possible

my mail id is: personal information removed

[Jonas]

Hi @SREEKUMARML, welcome to the community!

I'm sorry to hear about what happened to your Google account.

Our new phone models (Z5-series and onwards) are equipped with a security feature provided by Google that is called Google device protection which gets enabled when you have a Google account in your phone and if you activate a screen lock that is either PIN, password or pattern.

If you alter your Google credentials, for example change your password a lockout will start that is 24 hours long. When this lockout is active you can't log in and verify your Google account and unlock the Google device protection feature.

After 24 hours have passed you should have no troubles signing in with your Google account again and use the phone as normal!

I hope that I was able to shed some light on how everything works and let me know how it went!