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Compass calibration issues Oreo

Zedalon
Visitor

Compass calibration issues Oreo

Hi ever since I have had my XA1 ultra I have never been able to get the compass in Google maps or the Sony test menu (the one accessed by the *# code to calibrate it always says low accuracy. At first I thought it maybe I wasn't doing something right so I called 02 and they suggested I go to there shop and see a guru he tried number of different settings but nothing worked 😕 so he said it would need to be send off for repair which being the phone is only 3 months old seemed a bit of a kick in the teeth. Then I thought about for a while and wondered if it may have something to do with the Oreo update,,it just so happened that my wife and my 2 friend have the XA1 and when I checked theres had the same problem and none of the 3 XA1s would calibrate.oh and in both the Sony test menu and the support tests the accelerometer worked. Has anybody else had this problem since the Oreo update? 

1 REPLY 1
B_XA1
Visitor

On my XA1 dual (with Oreo update) some apps that use compass, know not to work correctly from time to time. But after vigorous calibration in service menu (*#*#7378423#*#* / service tests /compass) all works fine. Also, environment (buildings, EM devices etc.) know to make problems. Try calibration in open area.