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HELP! unable to restart phone after Android 7 update (Sony Xperia XA Ultra Dual)

noobie75
Visitor

HELP! unable to restart phone after Android 7 update (Sony Xperia XA Ultra Dual)

Hello, can someone help me please?

I have updated my XA Ultra yesterday to Nougat, when it started rebooting, and after i typed in my pin code and see 'android is starting', it got stuck on the Xperia logo. At first i thought it was just an update thing, but it lasted for hours! When I performed the thing when you push the volume up button while pressing the reboot one, it led to the same thing. I also tried to repair the software but when i plugged my phone to my Pc, it went undetected by XC.

what should I do?

Can somebody help me!!!

1 REPLY 1
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Uliwooly
Expert

@noobie75

You might have to try a different computer and XC