my phone does not charge

[nemo16r]

Saludos

Tengo un xperia AX1 ULTRA, pues estaba funcionando bien, hace unos dias en un hotel se me quemo el cargado original, y opte por usar otro original del un xperia e4, el detalle es que tengo que estar buscandole el lado para que me cargue, y carga unos minitos y vuelve a dejar de cargar, que puedo hacer ??

regards

I have a Xperia AX1 ULTRA, because it was working well, a few days ago in a hotel I was burnt the original loaded, and choose to use another original of an xperia e4, the detail is that I have to be looking for the side to load me, and load a few minitos and returns to stop loading, what can I do?

gt

[KiranAK7]

There may be 2 reasons

1_either battery must be completely dead or charging port damaged

2_may be charger died,check with other chargers

SOLUTION :VISIT SERVICE CENTER

[Marco1964]

I have a Xperia Xa1 ultra since 6 months ago, and I have the same problem. The C charger cable connector is loose. Is this a warranty issue?