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Phone keeps switching off

112222
Visitor

Phone keeps switching off

Hi.

My Sony experia keeps switching off. Three times in the last hour after a couple of weeks since the last simmilar episode. What causes it. 

1 REPLY 1
CameronT
Champion

Hi @112222,

There's a number of reasons this could be happening. Please try the following things. Make sure to complete one step and test it before moving on to the next.

  1. Remove the SD card and SIM card.
  2. Start the phone in safe mode.
  3. Run a software repair using Xperia Companion.

Let me know how you get on.