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WHITE STRIPES

SAD2
Visitor

WHITE STRIPES

I am an xperia xa user and i have a screen problem.The devide was not used harsh,after 2 months i turned my device off and half an hour later i turned it on but i noticed that there where white stripes everywhere i am sure that it did not fell it just happened i restart it ,i reset it and i changed the wallpaper just in case but the results are same the resolution is bad and there are white stripes which sometimes they disapear and reapear later on. I am very sad and shamed please help

1 REPLY 1
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Uliwooly
Expert

@SAD2

This seems to be a hardware issue, you could test it

if you see the white stripes > take a screenshot > transfer it to another phone or computer > if you don't see them then it is a hardware issue.

You can also repair the phone with XC but you might have to contact your Local support

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355