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XA1 Charging Problems

Esme23
Visitor

XA1 Charging Problems

Hi there, I've had my sony xa1 for over a year now and 4 months ago the charging system stopped working properly. It's not the charger itself as I have used multiple ones so please don't tell me to get a new charger. The charging slot on my phone only seems to recognize a charger, when the charger is in a certain position. It has just gotten worse over time, what shall I do? 

2 REPLIES 2
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Uliwooly
Expert

@Esme23

It seems that it might be hardware related, you might want to get this inspected by your Local support#as well as the issue on the other pos

/t5/Xperia-XA1/Xperia-xa1-screen-sensitivity/m-p/1332791

NicB
Visitor

I have this problem also and so do others it seems if you check other posts. Around 7 months in the phone would only charge if the cable was bent back on itself and and I had to place the phone in an exact position otherwise it would not take charge to the point where it stopped taking charging at all. Sony have failed to provide a satisfactory resolve yet. They are supplying a low quality charging cable which is not fit for purpose.