Heat Suppression in Video Calls on Xperia 1 II

[Speedbird139]

Heat suppression in Game Enhancer seems like a fantastic feature to reduce battery degradation. I was trying to add Google Duo/WhatsApp to it but it doesn't allow it. Is there a way to use heat suppression when on long video calls? My phone heats up because I have to charge while on call to keep the battery from discharging.

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

I'd recommend contacting the Mobile support team here for further advice.

Best wishes,

Sean 

[Speedbird139]

Hi, thanks for your message, I tried contacting them. Their reply was genuinely disappointing, a generic "try software repair, etc.", they probably don't even read the messages.

[mamller6487]

Yes, first you get an autoanswer saves cost I think. 

Replay to the message say you do all the s.... and nothing is changing. Perhaps a real person will read your message.