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Anyone has issue with winter cashback offer?

Anyone has issue with winter cashback offer?

Hi everyone:

Purchased a 16-35GM lense from Jessop during the winter cashback offer period.

Did everything it asked for the claim. Never got any reply so I emailed and asked.

Sony emailed back saying I submitted the claim for my A7R3, not the lens?

And they send an email a long time ago notifying me this but I got no email whatsoever?

I got the claim submitted confirmation email but can't get the result email?

Found it a bit bizarre that a company like Sony would try to cheat like this. 

Anyone know if there is anything can be done? 

Always been a Sony fan so this hurts.

 

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

It might be best to contact Sony support here.

 

Let us know how it goes.

 

Best wishes,

M