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Error while trying to updste

profile.country.GB.title
Elvinskiman
Explorer

Error while trying to updste

I'm trying to set up my phone on my a6000, I have registered and can connect to the internet via WiFi or hotspot, I keep getting the same message"an error occured while performing this operation" this is so annoying and should be more user friendly, can anyone help

6 REPLIES 6
profile.country.GB.title
Elvinskiman
Explorer

IMG_20210101_173108.jpg

profile.country.GB.title
Elvinskiman
Explorer

IMG_20210101_173307.jpg

profile.country.GB.title
Elvinskiman
Explorer

Hi ploaded the screenshots, hopefully some can help

profile.country.GB.title
Elvinskiman
Explorer

 
profile.country.GB.title
Elvinskiman
Explorer

I've worked it out guys, you need to register your credit card on the Sony entertainment network, then it works. It would be useful if there were instructions advising of this.

profile.country.GB.title
Joe_Dohn
Specialist

Thanks a lot for the advice, now it's documented for other users, be sure to mark that last post as the solution so people can skip directly to it ^^