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KD 49xh9505

TPM1176
New

KD 49xh9505

Purchased Sony and set up in the normal way. I have Sky q and its linked by sky mini and HDMI into relevant port. It works well for several hours 4 + and then with any noticeable issue the screen goes blank, see image below.

After 5 minutes of the (static pixels) it then goes black and then picture returns. I have reset numerous times but the same happens again. 

Any suggestions or is the unit defective?image of screen .jpg

 

 

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Peter_S.
Genius

Hi,

 

Does the input of the TV change or is it still the same input.

If it's the same input then I would assume that sky box has an issue.

But could be a cable quality issue as well.

 

Cheers

Peter