Radioline App not working KD43XGB8396

[jancux]

The “Radioline” App is no longer working on my TV (KD 43XGB8396)

It worked before, but now I only get the App Logo screen and nothing happens.

Re-installing the App changes nothing!

Advise required please.

[hhschei55 · Accepted solution]

Same here, I noticed it yesterday Sunday 30th of Jan 2021, it was working perfectly well just a few days ago and for the past couple of years without issues. TV is KD-55XF9005.

The Radioline app starts, but only the initial screen with the logo, it then stays there indefinitely, without entering in the app.

I deleted the cache memory, but it did not help.

Weird.

[jancux]

They did an update to their App on January 28th 2021!

[HannahEd01]

Hi, do you guys have any issue with other apps? If no I suggest to contact the app developer first to know if there's a service update. You can try unplugging the TV from the mains for few minutes to rectify any minor glitches.

[hhschei55]

No issues on other apps, but Radioline works again since yesterday, at least on my side. So this appears to have been a temp issue with the app.

Best regards

[HannahEd01]

Glad to hear that hhschei55, I'm hoping it's the same for other users as well.