Hello all.
I bought a product designed and made by Sony and I am a customer who wants to let the manufacturer know why I am not satisfied with what I paid for. I don't want to be disrespectful to you all but, right now, I am not particularly interested in chatting about TVs. Maybe I should have done that before buying the KDL-40W605B.
What I’ve now realised is that Sony are airtight shielded against what the customer think of their products.
Before the contact page stopped working, I got through to customer service and, at first, Sony wrote me that these matters are for technical support (but they are not because customer satisfaction and branding are not to be dealt with by technicians) and then ended the exchange by saying that, since I did not buy the KDL-40W605B from Sony online store, they will not be bothered by talking to me.
Getting now back to the topic of my initial post, the suggestion to update the browser does not make much sense and is outdated. A few years ago it would have just not made sense (how can Chrome, Firefox and IE all stop working, at the same time, because one is not the latest version?) but nowadays all the main browsers get continuously and automatically updated so there isn’t really any possibility for the user to run an old version for any significant length of time.
Regards,
Lorenzo.
