Share your experience!
Hello, I entered the PS4 competition, actually won (shock!!).... So I sent off my stuff and I have not heard anything.
I have tried to use the "contact us" form but it keeps crashing out no matter which computer/browser I am using...
Does anyone have an email address to contact them?
Thanking you in advance xx
HI there
Firstly - Congratulations !!
I was having a look at the Term and Conditions : HERE
"
Prizes will be sent within a maximum period of four weeks from receipt of a correct claim, to the address provided on the entry forms.
In case of any questions, participants may contact: www.sony.co.uk/support/en/campaigns/fifa/Contact
"
Am I assuming that you are using that particular Contact form? If so, at what point is it crashing (eg, upon loading, upon sending, etc)
Cheers
Congratulations Amanda_jh!
I'm sure Quinnicus will be able to help.
I hope you realise that now you have posted once on the forum we will expect to see you back here having fun.
Big congratz indeed!
That's so unfair.., I never win anything LOL!!
Seriously though WELL DONE YOU!!!!! How wonderful!
No doubt you wlll have that nice new PS4 to play with very soon! Um.., anyone know what a PS4 is???
Just kidding, iknew all along really, my mum uses one to cook dinner with.
@Amanda_jh - I have passed your question onto Sony and they should hopefully be contacting you. Please ensure your contact details are correct in your profile/account information.
Cheers
Hi Amanda_jh
Unformately there is nothing more I can do to assist you on this. I have reported your issue/query/complaint to Sony and they should hopefully get back to you - I dont know when.
However, as I understand it, you are not alone on this. I have seen this issue reported on other forums too.
Cheers