Speaker bar help

[snoopy1968]

I brought Sony ht rt4 600 watt sound system but the woofer makes sound like fan when switched on plus woofer doesn’t have  much sound from it when playing films or any think help please it’s saying on community your views lot people saying about fan noise saying there update for it I have local store by me can some tell how get update help please

[The_Black_Rose]

Hi Snoopy1968,

Have you tried resetting the soundbar? The steps are on page 28: https://www.sony.co.uk/electronics/support/res/manuals/4693/5c0194ae09b9fb207279f7460e11cb58/4693608...

Cheers,
The_Black_Rose

[snoopy1968]

Hi it never made any difference on your community it says I need update can you please send it me please

[Win_88]

Hi Snoopy,

The sound bar doesn't have any updates available as far as I can see.

Keep in mind that the sub woofer doesn't always produce pronounced sound when watching content such as movies, sports or news.

Win_88

[snoopy1968]

If you look people saying there update for woofer why is I can here the fan from woofer

Sent from my iPhone

[LightFoot]

---

@snoopy1968 wrote:

Hi it never made any difference on your community it says I need update can you please send it me please

---

Hi @snoopy1968   
You can see the same as what we can see on this user community (not Sony). There does not appear to be any public software updates available. Can I suggest that you contact  Sony UK Support . They should be able to help you.

https://www.sony.co.uk/electronics/support/home-theater-sound-bars-home-theater-systems/ht-rt4

Please let us know how you get on.