NUC RECEIVED FROM VODAFONE NOT WORKING

[trisoa]

I have one attempt left at trying to unlock my Xperia L1 phone from Vodafone without success.  I have followed instructions carefully but no luck after unlock.  Where can I get support from Sony please

[Lisa24]

Me av same

[Jonas]

Hello everyone and sorry to hear that the code isn't working.

@trisoa, as we do not provide the codes, I can't see if they are valid or not, but the code should be 16 digits and are asked to type it in when you put in a SIM card from a different operator.

If the code is not working, please get in touch with Vodafone and they should be able to provide a different code/double check that it's the correct code to unlock the network lock.

@Lisa24, have you made sure that you have attempts left to enter the code? You can check this by either booting the device up without a SIM card, or with a SIM card that the device is not network locked to. Open up the application called "Phone" and type in *#*#7378423#*#* to access the service menu > Service info > SIM lock. 

If 'X' is on Network and the value is different than 0, you can remove your device's operator lock.

For example it looks like below.

[X] Network 5, this means you have 5 attempts left to enter the code. If it says 0, there are no attempts remaining and you will need to get in touch with your Local support team and they will assist you further.

Let me know how it goes!

[Lisa24]

This wat it says jono

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