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Problem to update aps on sony L1

Ec4004
Visitor

Problem to update aps on sony L1

Hi. I have a weird problem. Cant update some of my aps. Just says that The app cant be updated. Try again. If the problem still arena there you can get hel with support. - 506

Anyone having a clue whats wrong? The only thing that seems to work are to remove The app and then install it again. But i dont want to do that, losing accounts etc

11 REPLIES 11
Michael18
Visitor

I have the same problem and it seems that the only solution is to factory-set it, but it's rather frustrating to do it once a month or more often. I hope there will soon be an update that solves the problem.

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Uliwooly
Expert

@Ec4004 @Michael18

Which apps are you experiencing the issue with? 

Could you post screenshots of the error?

Which version is the app on your phone?

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Uliwooly
Expert

@Ec4004 @Michael18

Which apps are you experiencing the issue with? 

Could you post screenshots of the error?

Which version is the app on your phone?

Michael18
Visitor

It's all apps, I can not download new apps, but as soon as it's factory-set, it works again. It seems that it's Android 7 there's the problem because there were no issues with Android 5 and 6.

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Uliwooly
Expert

@Michael18

Could you provide screenshots? 

Michael18
Visitor

It's not possible with screenshots at the moment because I do not have L1 nearby, but it is reporting error code 506.

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Uliwooly
Expert

@Michael18

When you do, feel free to post them here, and you can click on my screename and send me a message as a reminder. 

Ec4004
Visitor

I found out why it wasnt working for me. In my case the aps didnt update becouse i had moved them to my SD-card. As soon as I had moved them back to the phone i could update them

PaulDutton95
Visitor

I can't update apps that are on my sd card too. Have to move them to internal then back to sd card. Hopefully Sony will fix this