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Please help I am a mother who is tearing her hair out my son has pattern locked his phone I have downloaded the updates which do not work I have e-mailed customer services they have given me the links to download but nothing is updating I am following the instructions to repair the phone( I have sat for 10 mins holding the back button ) the computer finds new hardware then switches the phone on I have been told by sony cs it isn't supposed to do this. what now ? I have looked at old sugestions on you forum but so far nothing is working HELP
Solved! Go to Solution.
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Thank you for this it has worked
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Many thanks this worked
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Great! I guess that's the end of the 'tearing hair mother' episode.
My advice is, keep your son away from the pattern lock. Enjoy the phone.
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I'm glad you got it fixed
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To all who came up with help MANY THANKS
I can now go to work with the knowledge that I am super mum in my son's eyes:smileylaugh:
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Lynn9013, indeed you are, as from now! :smileymischief:
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