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Sony Bravia KDL -40EX503

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suze50
Visitor

Sony Bravia KDL -40EX503

Hi, i have a bravia KDL 40EX503 that is less than 2 years old and rarely used.  The screen went blank during use. The power buttons are lighting up but the screen rermains blank.  Is this terminal. Is it a fault with this model.

6 REPLIES 6
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Bernie-the-Bolt
Member

More details please! Does it work on the handset (batteries?).

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suze50
Visitor

We can switch to power on using the handset but that is all that happens.  The furthest we got a couple of days ago was the Sony logo appearing on the screen before it reverted to blank. Don't even get that now!

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gofrost
Member

was the tv going through an update process if this is the case and it was interrupted this may cause the device not to work

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suze50
Visitor

No we were using our PS3 at the time

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gofrost
Member

if it's out of warranty maybe check to see if any fuses have blown the mains supply  is live ?

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Bernie-the-Bolt
Member

So you were using your PS3 and the screen went black? Can you do a factory reset via handset? See if this changes anything.