Pioneer BD-ROM BDC-TD03 problem

[Keyvang]

Hi,

the model of my laptop is VCPF12M1E, and my BD Rom is Pioneer BDC-TD03. when I put a CD or DVD it does not work it means no read no turn arround, I want to know what can be problem, Software or Hardware?

[Blencogo]

It could be either but unless you have changed the OS or made other software changes, it is more likely to be a hardware issue. The fact that it does nothing at all also hints at a wiring or hardware fault.

Does the drive show up in Device Manager under ‘DVD/CD-ROM’ drives?

Does it show up in ‘My Computer’ or in Windows Explorer?

[EdwinaU]

Hi Keyvang,

Welcome to the community.

You can try the troubleshooting steps here to try to resolve this. Let us know how you get on.

Best wishes,

Ed