Sony VAIO Fit 15E SVF1521Q1E - TOUCHSCREEN DISABLED

[curlysalter]

Hi,

I have just purchased the above touchscreen laptop, was prompted to run some updates, after which the touchscreen functionality became disabled.

Does anyone know how I reactivate it?

Thanks

[rich912 · Accepted solution]

Hi curlysalter and welcome,

Check that the touch screen it enabled in Control Panel  > Hardware, Pen  and touch > touch tab.

If it is already enabled try a System Restore to a prior date when you know that the touch screen was working. If this resolves the issue then be very careful about which Microsoft updates you allow.

Rich

[curlysalter]

Thanks Rich.

I will try your suggestion later!

[JohnTKoch]

I cannot find the options suggested in the control panel. Incidentally, I am running Windows 8.1. The touchscreen is sometimes there form start up, but usually not. And the keyboard doesn't appear on the screen if the touchscreen isn't there.

I will be grateful for suggestions.

John

go raibh míle maith agat.