Who Me Too'd this topic

profile.country.GB.title
BigBlueLou
Explorer

KDL-32W705C - Netflix Issue

Netflix occasionally crashes when trying to watch a programme.

I will launch Netflix as usual, choose something to watch, the programme will begin and will play for 1-3 seconds.

There is no error message, it simply closes down Netflix and reverts to the black screen.

I'm not sure what the problem is. I've tried unplugging my tv, fromt the mains and plugging it back in after so many minutes, I've also refreshed internet contentn but the problem persists. 

Netlix details:

ESN

Sony CTV140000000000000009699395

Software Version

PKG3.004EUA

Netflix Version

nrdapp 2014.1.3 / nrdlib 2014.1.3 / mdxlib 2014 1.3. /mdjxs v 2.21.70

Platform Version

SDK 4.1.3.2236721 / sdkver 4.1.3

Device Model

Sony_KDL-32W705C-L

UI Build

UI-release-20170313_4288_11_gibbon_sapphire_darwinql

--------

However, there seems to be a work around.

I need to visit www.Netflix.com and watch a second of something, even the same video, and pause it before leaving the website. The next time I attempt to watch something on my TV, it will work.


Who Me Too'd this topic