Why is the Community logon so flaky?

[royabrown2]

About one time in three, I go to log in, and the progress bar flashes across the top of my iPad screen, and nothing else happens.

If I leave it for several hours, it then may or may not right itself.

If I use a different browser, it usually works.

But if I want to check out the Community straight away, on my preferred browser, I have to go Settings/Safari/Advanced/Website Data, let it populate, and then Search for ‘Sony’, and delete some or all of the entries presented.

After which, the ineffective progress bar no longer happens, but I get an alternative logon, have to accept cookies again (which isn’t surprising) but often it goes to 2FA via an email passcode (which is).

Can somebody please fix this, or tell me how to avoid it, or at least tell me the minimum number of Sony website data entries I need to delete, and which ones, to be able to log in once more with the least extraneous steps?

[royabrown2]

It did it again tonight, needing the verification code.

And it’s been so good lately, I almost thought somebody had fixed it 😢

[Shwing]

Unfortunately in my experience when it comes to networking/internet Sony haven't a clue.

I'm not even joking.

[royabrown2]

I’ll. settle for Sony fixing the Community logon.

The TVs may be a harder task.