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December 2016
December 2016
screen turns off during call in nougat
my xperia x screen turning off while i make a call and listening to whatsapp audio,can't do anything. this problem happened after update to nougat
3 REPLIES 3
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December 2016
December 2016
does this happen when you are on safe mode?
can you run xperia diagnostics , settings>about phone
since you recently updated you can perform software repair using Xperia Companion
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December 2016
December 2016
@warrie Also, check the sensor for any dirt or grease, it is very sensitive. Clean it and the situation should be ok.
alexdon
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January 2017
January 2017
already clean up the sensor and this problem also while listening to whatsapp audio.