After answering a call the other side doesn't hear me

[Answer]

I have sony xperia xa with the following problems :
1 . When I answer a call the other side doesn't hear me during the first few (3-4) seconds ;
2. My phone begins to ring after the third, almost the fourth signal in the receiver of those who is calling me. i. e. if someone decide to be short of ringing I would never know that he called me

[Emir1]

HI @sonny2k16, I am so sorry to hear about that.

Did you have the chance to see my previous reply just before yours? And if so, would it be possible for you to provide me with the requested information so that I may forward it?

Thank you!

[sonny2k16]

Thanks for the reply. Yes, im trying to since the other day. But it keeps on failing, about disabling screen overlay. After disabling, it will say, Google Drive save failed. Tried saving it as an email, mail fails saying unfortunately mail has stopped, anyway, ill try it again tomorrow

[Emir1]

That sounds strange, but yes please try once again as I would need the files in order to forward it for investigation. Thank you so much for your patience and assistance!

[sonny2k16]

[Emir1]

Hi @sonny2k16, I had to delete your links as this is private information - please PM me the link along with the other information that I requested here:
/t5/Xperia-XA-XA-Ultra/After-answering-a-call-the-other-side-doesn-t-hear-me/m-p/1177912#M3439

Thank you!

[sonny2k16]

I'm still experiencing the same problem, does Sony acknowledge this as a bug? And is it actually doing something about it or are we being ignored?

[Emir1]

@sonny2k16 Please rest assured that you are not being ignored, otherwise I would not request information from you so that I can forward it. I will forward it for internal investigation, but please understand that I can not provide a solution at this time and have no estimate regarding how long it may take to investigate. However, I promise that we will do our best to be as quick as possible and I will let you know as soon as I know more.