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System UI stopped after last updated software Version 42.0.A.1.94

SOLVED
Lilyputt
Visitor

System UI stopped after last updated software Version 42.0.A.1.94

Pls advise why my phone XA1 Ultra keep crashes and unable to restart or shut down after last updated software Version 42.0.A.1.94. 

The error message is System UI stopped.

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@Lilyputt

reinstall the latest update with XC, some users suggested that facebook was causing the issue. you might want to uninstall it and test it.

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4 REPLIES 4
Lilyputt
Visitor

Very upset a day numerous times crashes also freeze with my phone display screen totally in black.  5 minutes later back to normal but prompt the error message "SYSTEM UI ISN'T RESPONDING". 

Please advise me how to fix it soonest.  

I'm always support and confidence with SONY products. 

profile.country.GB.title
Uliwooly
Expert

@Lilyputt

reinstall the latest update with XC, some users suggested that facebook was causing the issue. you might want to uninstall it and test it.

Lilyputt
Visitor

You mean need re-install software....

Many thanks for your assistance. 

profile.country.GB.title
Uliwooly
Expert

@Lilyputt

yeah