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WiFi connections constant issue with XA

johnnybedo
Visitor

WiFi connections constant issue with XA

Just got a new Sony Xperia XA but having big issues with connecting onto the WiFi in work. I can get connected intermittantly but more often than not it just fails with authentication issues (all passwords etc are correct as it does connect maybe 1 time out of 20) . I've tried in safe mode as suggested on other posts. The WiFi at home seems fine no issues there. If I cant get a solution to this then it's going back to Virgin Mobile. Running Android 6.0.1 & build number 33.2.a.3.81 kernel version 3.18.22+  .

Anyone got any ideas?????

45 REPLIES 45
Disgrunt
Visitor

My wife has been having this issue on her XA for weeks. Thanks for the Bluetooth workaround tip! Found potential fix over at XDA, changing the wifi router authentication to include TKIP protocol. We've made the change, but can't report on stability yet. See the link... https://forum.xda-developers.com/showthread.php?t=1908355

hansjulius
Visitor

That seems to have fixed it for me too, but this is a terrible flaw. Ive never had this problem with my Samsung or Iphone phones. 

AFR46
Visitor

I have the same problem at home. BT router works fine for laptop, tablet and iPhone but not my Xperia. 

it's OK after turn off and on again. Now have to do this two or three times a day. It was OK for months until a few days ago. 

AFR46
Visitor

It's not the router. Getting same problem at Waitrose. 

Log in to WiFi.. doesn't see Internet.. restart phone.. works perfectly. 

It's either Android or Xperia. 

Upsetuser7
Visitor

Having same issues with wifi, keeps dropping and refusing to sign back on. I reset the phone and it works for a short while then drops. This is a home network, my iPhone never drops, neither do my computers. Only the Sony ultra xa. It's funny how this so called Sony representative is so smug in his answers. Thanks to the user who gave a heads up about turning off Bluetooth. Sony thus us a glitch on your part, please resolve the issue, we bought the phones, we expect them to work. This will be my last Sony phone. 

NeoBeum
Enthusiast


@AFR46 wrote:

I have the same problem at home. BT router works fine for laptop, tablet and iPhone but not my Xperia. 

it's OK after turn off and on again. Now have to do this two or three times a day. It was OK for months until a few days ago. 


Hi

Is there a DLNA, Server, or Device on the network that can or has an open port for Bonjour service?

AFR46
Visitor

Your question about Bonjour may be relevant but I have no idea how to answer it 

NeoBeum
Enthusiast


@AFR46 wrote:

Your question about Bonjour may be relevant but I have no idea how to answer it 


Get this

https://play.google.com/store/apps/details?id=com.overlook.android.fing&hl=en

Then start checking each non-mobile device for any Bonjour TCP Services

Screenshot_20171121-221622.png

If you find any Bonjour enabled devices, make sure that the router sets port forwarding to the corresponding devices.

Next thing to do is to remove saved networks on the Apple devices, restart, then manually add the WiFi SSID.

If the MacOS and iOS devices are not set to a static IP and no port-forwarding has been configured on the network router, this can be problematic, because the Apple devices just start spamming every device on the network.

When I diagnose network faults with Apple devices connected, the first thing I do is disable Bonjour. Then I can make sense of the rest of what's happening without that garbage interfering

AFR46
Visitor

So is the problem probably caused by the iPad and iPhone in our house? 

Disgrunt
Visitor

The issue is not specific to iPhone, iPad users. My wife has the same issue work her phone, and we have no Apple products on the network.