Join now - be part of our community!

Xa1 keeps switching itself off

catcillcrow
Visitor

Xa1 keeps switching itself off

XA1 keeps switching itself off in sleep mode even on full battery. Only started doing this about a week ago. Thaught it might have had something to do with apps so deleted a few recent ones but keeps happening. May stay on for a few hours or few minutes. Will switch back on okay. Only have phone about 6 months. Is this a software update error or phone default?

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

@catcillcrow

Could you see if you experience this without the SIM and SD cards?

Have you repaired the phone with XC ?

XC = Xperia Companion

catcillcrow
Visitor

Yeah tried that but still switching off. Tried in safe mode and stays on.??? So frustrating as i need my phone to be on at all times as i have a totally dependant special needs son with epilepsy and need to be contactable at all times while he in school.