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XPERIA XA powering off problem

aakin6
Visitor

XPERIA XA powering off problem

Hi,

My device is powering off by itself. I took it 2 months ago.

I tried factory reset . it didnt solve.

Can you help me please?

Thanks.

3 REPLIES 3
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Uliwooly
Expert

@aakin6

have you exposed your phone to water/rain/steam or dropped the phone? do you experience the same without the SIM card?

aakin6
Visitor

My Phone hasnt got any crash. İt suddenly begins to power off. I tried to use without simcard but it didnt solve.  Maybe sd card has virus. Also without sd card powering off. Now i will try factory reset and i will not plug in sd card. 

Thx for help. 

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Uliwooly
Expert

@aakin6


Does it shut off randomly or when you use an specific app? 

test it in >>> safe mode