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Download/cracked screen problem

SOLVED
JerseyBoy
Visitor

Download/cracked screen problem

Hi,

Like many others I'm experiencing the cracked screen problem (despite not having crushed, bounced or dropped my phone)  which undoubtedly means I'll have to pay through the nose to get it repaired. Problem is before I send it off to do that I want to download my photos, videos, contacts etc. and can't seem to do that, because I can't unlock my screen - the cracked screen has made numbers 1-6 inactive. Any ideas?  

1 ACCEPTED SOLUTION

Accepted Solutions
JerseyBoy
Visitor

Excellent...many thanks. Doing it right now

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2 REPLIES 2
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Uliwooly
Expert

connect your phone to a PC > on your PC > computer > xperia Z > internal Storage > DCIM/Music find those folders and drag them to your PC

JerseyBoy
Visitor

Excellent...many thanks. Doing it right now