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Hardware or Software?

SOLVED
jaysentan
Visitor

Hardware or Software?

My Xperia Z volume down button suddenly just stop responding since last night.

I did a service test and indeed that button got no response, should i send it for repair? Google and never see anyone got such a issue, am i really that unlucky?

1 ACCEPTED SOLUTION

Accepted Solutions
Sam
Legend
Legend

As per Zann.H it is likely hardware and not software. I would say run an update/repair to be sure but you would need that button to function to be able to do so which only leave with a repair agent sorry.


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5 REPLIES 5
Zann_H
Enthusiast

send it for repair. and buy a rabbit foot while u're at it. Winking_Face

Sam
Legend
Legend

As per Zann.H it is likely hardware and not software. I would say run an update/repair to be sure but you would need that button to function to be able to do so which only leave with a repair agent sorry.


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jaysentan
Visitor

Right now whenever i try to close a tab in chrome, my phone will self reboot. Damm is sony really forcing me to send in my Z? I thought down button still acceptable can defer the repair.

Zann_H
Enthusiast

u're just unlucky. :smileymischief:

jaysentan
Visitor

Yea if not for the volume down button i could have do a repair via Sony Bridge for Mac.