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Unable to turn on Xperia Z

SOLVED
Mightydomoo
Visitor

Unable to turn on Xperia Z

I just tried to update the software with my computer, suddenly it shut down and can't turn on. I tried turning on, but it only vibrates. /: What can i do to turn it on? T.T

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

connect your phone to a wall charger > press and hold power & volume up for 5 seconds > let it charge for 30min to an hour > try to turn it on

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7 REPLIES 7
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Uliwooly
Expert

connect your phone to a wall charger > press and hold power & volume up for 5 seconds > let it charge for 30min to an hour > try to turn it on

Jeeva1
Visitor

I too have the same problem.

Its been two weeks i bought the phone.

It was working fine until today.

Today i changed my phone charging to dock.

My phone got stuck.

I couldnt switch it off.

After one and half hours pressing power and volume up buton it got switched off.

I dont know whether it got switched off by battery drain or power button.

After that i'm trying to power it on.

I couldnt.

Still no luck.

Tried sony pc companion  and update service but still no luck.

Even my led light doesnt lit up when i put it for charging..

Any suggestions please..

Reading all post..

Getting headaches..

Cant digest all my savings each month to get this phone goes to vain.

Pls do help

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Uliwooly
Expert

try my suggestion above and use the wall charger NOT the dock

Jeeva1
Visitor

I tried charging it from charger not from dock also..

But still it doesnt start.

I even pressed power button and volume up for a mintue also still not up..

I dont what else i should do?

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Uliwooly
Expert

you have to press volume up & power after you have connected your phone to the wall charger THEN leave it connected for an hour, after 1hour press power & volume up

if that doesn't work take it to a Sony repair center.

are you certain you didn't get your phone wet and had some of the flaps partially open?

open all the flaps and check if the white rectangles are still white, there is one rectangle inside each flap, if its pink or red water leaked in

Jeeva1
Visitor

No its not pink..

Every flap is white..

I couldnt feel vibration also when trying power on plus volume up button..

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Uliwooly
Expert

take it to a Sony repair center