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Xperia Z - Icon response issue after rebooting - Urgent ***

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bdt1978
Visitor

Xperia Z - Icon response issue after rebooting - Urgent ***

I have had the xperia z for a few weeks now, its hands down one of the best that i have had ever and i have had them all.

However, i have noticed something very annoying. Every time i reboot the phone the icons on the home screen draw do not respond. There is an animation as if they are being pushed BUT nothing opens. Chrome, Messaging for exmple. Further more when i go into the apps draw they seem to be just as bad and open only after several pushes.

To me, a phone that costs GBP 500+ should not suffer such issues. Also, the issue is only remedied by doing a full factory re-set, which i less than fun as you lose all of your apps and stored data each time you do it.

Has anyone else had this issue? I cant locate similar threads through google search, i apologise if this is already raised, would appreciate some insight.

Also - SONY SUPPORT - please shed some light on this annoying issue. I took my first handset back because of this, but have noticed EXACTLY the same issue with the second!

17 REPLIES 17
bdt1978
Visitor

LEGEND!!!

Issue sorted, thanks mate! this was driving me BANANAS! Now its sorted, thanks again for your time!

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Uliwooly
Expert

anytime Slightly_smiling_Face

salim_korkmaz_h
Visitor

Hi i have the same issue with my phone, it only respond if i touch the left upper corner of the icon,

else nothing only animating like it should start the app but nothing happens. i havent installed any kind of antivirus or something like that. this is my second Xperia Z the first one died i had the same problem with that one also, know i got this for two weeks ago untill yesterday i updated the system there were nothing it worked normally. I tried to find something but nothing to find Slightly_frowning_Face dont know what to do, i know if i reset it will be ok untill i use for some hours it appears again.

dante
Visitor

I didn't have those mentioned apps and I also had the problem. I reset the phone and unistalled the antivirus and it worked fine after that. But it still came back after few days and you are not the only one that reported this issue.

I hope your issue would not re-appear again like mine.

I think the problem lies with the stock launcher and switching to Nova launcher solved my problem. I am still having this issue even now whenever I switch back to the stock launcher.

salim_korkmaz_h
Visitor

Thank you dante then i´ll install Nova Launcher untill they fix the original one.

Salim

drravindrakr
Visitor

i have solved my problem.remove if any task manager, antivirus, antitheft softwareroot explorer, file explore, if done after  software update. it will work.worked for me in seconds .

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Uliwooly
Expert

@drravindrakr that's an excellent suggestion, you do NOT need those intrusive apps Slightly_smiling_Face

isac23
Visitor

Just wanted to confirm this!

Had the same issue as everyone else, was thinking about taking my phone back to O2 tomorrow to get a new one, then followed the advice here and deleted a Task Manager app that I had downloaded, rebooted my phone and voila it is perfect now!

Thanks everyone here for the help Slightly_smiling_Face