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Xperia Z Notification LED isn't working

SOLVED
FlooDnl
Visitor

Xperia Z Notification LED isn't working

Hi all,

I have the problem that my notification LED is not working at all.

Stamina mode is not on, the phone has been rebooted, i tried a factory reset.

Gmail, missed calls, Whatsapp i dont see any notification led only wenn charging.

Any1 a tip for me what todo?

Thanks

Dennis

WARNING!!!  DO NOT CHANGE COLORS IN Whats app.. the notification problem will again occur. i dont have any notifications since i changed the group notifications to purple in whatsapp.

43 REPLIES 43
FlooDnl
Visitor

Just to make sure, 

1. First we do Factory reset.

2. When the phone reboots it asked in the "Wizard" to backup data and auto restore you uncheck that?

or do you do this in the menu of the phone settings?

giocorrado
Visitor

1 go to Settings - back up and restore - untick Backup my data and Auto restore

2 reset the phone

3 once the phone is switched on fallow the wizard installation

But do not back up ur data install everything manually...

Send ur self sms mail or whats app messages and the lights works

bras4real
Visitor

i actually did back up after the reset automatically not manually and grabbed my backup file from my memory card  and the notification lights are also working Neutral_Face

but glad it works for you the notification light is great on the Sony especially with the color differentiation with respect to various message types,  many phones including the the iphone 5 don t have this

FlooDnl
Visitor

Awsome! We have a Fix ladies and gentlemen!  thanks Giocarrado!

giocorrado
Visitor

And sony didn t even replay to my mails...bad customer service...thanks to Bras4real he gave me the imput to find that...

We are smarten than u Sony

FlooDnl
Visitor

Got reply also from sony they wanted me to iether swap devices or sent it to repair...  4 real we gonna be happy we have more technical ppl on the forum then they have inhouse..  Its a pity and a really bad sollution they offer since its a software bug. I for starters never gonna touch that stamina mode again

FlooDnl
Visitor

WARNING!!!  DO NOT CHANGE COLORS IN Whats app..  the notification problem will occur again. i dont have any notifications since i changed the group notifications to purple in whatsapp.

drh
Visitor

It seems the brand new Xperia Z is suffering from similar problems as the Xperia V, which was only released in December 2012. Is it possible then that either Sony is incapable of producing technically advanced phones that have been checked and work properly, free of bugs and battery problems? It certainly seems so.

Check out the problems with the Xperia V on the following link, particularly the 'Random freeze in Standby' issues, for which there is still no solution (finally now confirmed after over a month and a long-term campaign to force SOny to reply to its customers).

If you get no joy from Sony Mobile here then try 'direct messaging' then on the Sony Mobile Facebook page for your own country, and get a refernce number and the name of the person you speak to. Keep a record of all communication with the company.

If that doesn't work and Sony will not refund your money for another sub-standard product then I suggest you send a copy of everything to various Tech and mobile phone magazines and ask themn to take up the case for you. Sony will not do this as they wish to keep problems quiet (on here) and away from the attention of the public and media, so you may have to force their hand! Try things like GSM Arena, CNet, TechCrunch, What Mobile, Mobile Gazette, Mobile Choice, and any others you can find (do a search for 'mobile phones' on Twitter for instance).

Frankly I would insist on your money back if your phone does not work without problems. The Xperia Z is after all a new phone and Sony's flagship. Good luck... I think you are going to need it!

Xperia V - problems & issues page (some seem to be the same as the Z)

http://talk.sonymobile.com/community/support/xperia_v

tatai_1506
Visitor

I have found out that the LED notifications work (for whatsapp) when you turn off the stamina mode. I am into the latest software version .434. But it is quite strange as we do not receive any notifications for calls or sms also during stamina mode on. Then why make that feature if it doesnot support the added applications or even calls or sms???

Sony please release a fix for this soon.

bras4real
Visitor

to me this is trifling too 

how much energy can a little light cost, perhaps subliminal when away from your phone for a day.

this is such a key feauture and absolutely smart when it comes to different light types for different notifications, just by observing the color type of the notification user can decide whether to pick up up the phone or not and save action

notification feauture should not be impacted by the stamina feauture, it is the reason why I do not have stamina mode on unless I am almost out of battery