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Unable to read memory card after upgrading firmware a230

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tobaile53
Explorer

Unable to read memory card after upgrading firmware a230

I upgraded firmware from 1.0 to 1.10 on my a230 exactly as instructions, now the camera will not read any SD memory card. I have tried several cards. SD cards I have use previously in this camera, as well as new cards.

 

I cannot format SD card in camera as screen locks whilst displaying ' Unable to use SD memory card' message.

 

Can I revert to earlier firmware that worked?

 

I currently hold Sony responsible for this situation as issuing software that is not fit for purpose.

 

7 REPLIES 7
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Peter_S.
Genius

Hi tobaile53,

 

Can you please factory reset the camera and see if it solves the issue?

If it doesn't please get in touch with Sony support.

 

Cheers

Peter

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tobaile53
Explorer

Hi Peter,

 

Many thanks for reply, but that did absolutely nothing to solve issue.

 

https://www.manualslib.com/manual/159768/Sony-Alpha-230.html?page=119

 

Tony 

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Win_88
Specialist

Hi @tobaile53

 

Have you tried inserting a freshly formatted memory card?

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tobaile53
Explorer

Thanks for reply.

Can you advise how am I to do that if camera does not recognise any SD card?

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Win_88
Specialist

Hi @tobaile53

 

Try formatting the SD card using a computer to NTFS or even FAT32

 

Win_88

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tobaile53
Explorer

Thanks for reply, but as stated in my original post the camera will not recognise ANY SD card placed into slot

  • Cards that have been used in this camera for the last 10 years or so
  • Cards that are less than three months old
  • Cards that are formatted via PC
  • Cards that are formatted in other device.

All was fine until I upgraded firmware. Sony want me to send video of card being placed into slot as they clearly do not believe that I am capable of:

  1. correctly placing SD card in slot
  2. correctly reporting error message on camera screen 

 

profile.country.GB.title
Win_88
Specialist

Hi

 

This clearly means the camera needs physical inspection: https://services.sony.co.uk/supportmvc/en/repair/faq

 

Win_88