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Hi @Pablov, I'm sorry to hear about that.
I would recommend you to try the microphone in the diagnostics tool in your device, you can find that by going to: Settings > About phone > Support > Test > Microphone. How does the device react in the test?
If you still are experiencing it after this, I would recommend you to try rebooting your phone in safe mode and see how the device reacts in this mode.
Get back to me with how it went!
Hi @Pablov, I'm sorry to hear about that.
I would recommend you to try the microphone in the diagnostics tool in your device, you can find that by going to: Settings > About phone > Support > Test > Microphone. How does the device react in the test?
If you still are experiencing it after this, I would recommend you to try rebooting your phone in safe mode and see how the device reacts in this mode.
Get back to me with how it went!
Sony companion fix it. Thanks