Hi @Leon40, I am sorry to hear about this.
Your question has been translated to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.
Could you please elaborate your question a bit? have you followed the guide in the user manual on how to remove a SD card from the device?
If you have followed the guide and the SD card still is stuck I suggest that you get in contact with your local support team who can help you to get your phone sent to an authorized service center. If you have any questions regarding the service, such as routines, warranty and consumer laws, these type of questions are best answered by your local support team as well, as they vary between markets.
Let me know how it goes!
