Xperia Z lockscreen with home and back button??

[vladimirov88]

Since I made the last update yesterday 10.1.1.A.1.253 I have in my lockscreen, a home button and back button?? Does anyne know how to remove them??And why do I have them on the lockscreen???Sry about the bad picture but I had to take it with the PC camera as the sony doesn´t let me do the screen shot. When I make a screenshot on the lockscreen the both buttons dissappears immediately.

Does anyone has the same problem?

[Uliwooly]

which app(s) do you have open? unlock the screen and check if you have anything open or is it just the homescreen?

[Adol]

I have this problem for one month plus. U can get rid the home n back button from home screen by doing a repair using pc companIon or factory reset under setting. But these method are not long term solution. I still have this same problem few days after repair or reset.

[Uliwooly]

I've seen it on my lockscreen, that's when I press and hold the power button, how come repairing your phone its not an option?  why is it that you can't take screenshots?

[Uliwooly]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[Ishak]

Check that whether you use smart key app in your phone..if yes..remove it..

u can solve the problem..

i had same problem and i fixed it like this..

[Adol]

When trying to take screenshot, the home and back buttons will go down and there is why cant take screenshot.

[Adol]

I have smart key app. But wasnt this app comes along with the phone? Confirm remove this app will work? Ok i will try and many thanks for providing this information.

[Adol]

Thanks. It worked! :smileyhappy::smileyhappy::smileyhappy:

[vladimirov88 · Accepted solution]

So like the comment before if you have this problem the solution is to remove SmartKey. Uninstall it and you won't have home and back button on lockscreen. Thank you!